Responsible Gaming
Gambling Should Be Entertainment
At Winner Casino, we're committed to promoting responsible gaming. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Always gamble within your means and never stake more than you can afford to lose.
Age Verification
Winner Casino is strictly for players aged 18 years and over (or the legal gambling age in your jurisdiction). We take age verification seriously and conduct checks to ensure all players meet the minimum age requirement. If you are under 18, please do not attempt to register or play.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in your own behaviour, please seek help immediately:
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activity from friends or family
- Gambling with money intended for essential expenses (rent, bills, food)
- Spending increasing amounts of time and money on gambling
- Feeling anxious or irritable when trying to reduce gambling
- Lying about how much you've gambled or lost
- Borrowing money to gamble
- Gambling to escape stress, anxiety, or depression
- Loss of interest in hobbies or social activities due to gambling
- Failed attempts to cut back or stop gambling
Self-Help Tools & Responsible Gaming Features
Winner Casino provides a range of tools to help you maintain control:
- Deposit Limits: Set a daily, weekly, or monthly deposit limit to control spending
- Loss Limits: Set a maximum amount you're willing to lose during a session
- Session Reminders: Receive reality checks at regular intervals during play
- Time-Out: Take a break from gambling for a set period (hours to weeks)
- Self-Exclusion: Exclude yourself from Winner Casino for a specified period
- Account Closure: Permanently close your account if needed
To access these tools, visit your account settings or contact our customer support team.
Support Organisations & Resources
If you're struggling with problem gambling, help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare: Free counselling, support and information service
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop: The UK's national self-exclusion register
Website: www.gamstop.co.uk
Allows you to self-exclude from all licensed operators simultaneously - Gamblers Anonymous: Support meetings and peer assistance
Website: www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
Website: www.responsiblegambling.org - United States: National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung
Website: www.bzga.de
If You Need Help
If you believe you have a problem with gambling, please reach out for support today. There is no shame in asking for help, and trained professionals are available to assist you. Contact one of the organisations listed above or speak to your GP.
Your wellbeing is important to us. Gambling should always remain fun and within your control.